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Manage Account
Unboxing tips, hacks and helps on account level for both personal and workspace.
Customizing User Email Address
You need to activate your QPage custom email address to be able to send and receive emails. To activate your custom email you can follow the instruction. 1- Go to your own profile from the right sidebar, 2- Click on the 3 dots icon on the top right of the profile and select "edit profile", 3- Enter a unique username and press the save button. Now you can start sending and receiving emails with
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How to connect Calendly account?
Calendly integration 🗓 Connecting your QPage personal account with Calendly will help you automate the scheduling process. 1- Calendly webhook token generation To begin with, navigate to your Calendly account and go to the Integration tab and scroll down to the bottom "API and Webhooks" Then choose "personal access token"> Name it and generate a token. Then copy the token ![](ht
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How to request a change in workspace name?
Workspace is also known as the company. To change a workspace name you can navigate to your career site module from the left side menu and visit "General info" tab. General info You can also send your official request to support@qpage.one with the subject of "Request to change Workspac
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Your Profile
The user profile is the center of user information, email address, profile, social media and user-level integration. That is a gateway to know one another for better contribution, communication and increasing value within recruiting process and inside your workspace. We firmly suggest to start from your profile by providing accurate and comprehensive information. To do so **Click on the avatar
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Workspace Profile
Completing your workspace profile will help you in attracting candidates by providing as much information as you can. To do so, navigate to your workspace setting by clicking the gear icon from the left side menu. Start by uploading your company logo. You can change your workspace name and the career site domain will be changed automatically.
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Add or invite new user/seat
Add new member To add a new member to your workspace you may need to check your subscription to purchase a new seat/user. To do so you need to navigate to your subscription from the Setting in the left side menu. Add Member Go to the User Management from the Setting on the left side menu and click on Add Member. You can upload a resume to parse the information either by pdf or CSV in orde
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Automated Email Template
Automated Emails can be categorized into global templates and self-made editable templates. Though till the feature release then you are able to replace them with your own. You can set email templates by visiting your workspace "Setting"> Template> Add template and assign them in your pipeline in the Job creation process by visiting Hiring Flow> Autonomous Actions> Emails How to remo
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How to change notification preferences?
Notifications are located in the center of your right sidebar. It provides both in-app as default and Email notifications and can be customized upon the user preferences. When a candidate applies for a job or fills out an assessment, you will be notified automatically via an email or notification in which you can directly go to the candidate scorecard by clicking the button within the email. ![](https://storage.crisp.chat/users/helpdesk/website/8a0324d16f38c00/qpage-notification_1nsqgd3.png
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Report
The reporting module is a repository of the reports where you can find helpful insights about the workspace performance, Job vacancies, and accounts. There are 8 reporting sections: Job board overview Candidate flow Candidate final status Job pipeline Account overview Template overview Historical overview Lead-Time tracker ![](https://s
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How to delete a workspace?
Workspace is also known as the company. The workspace removal request needs to be claimed by the creator of the workspace and the email provided during the workspace creation. The name and email address can be found in your Setting> Company Profile> Company Name box. In order to remove your workspace name, you need to send your official request to support@qpage.one with the subject of "Request to remove my workspace {{workspace Name}}". ​Please also indicate this information in the body of
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Change role permissions
Add member/user/seat To change a user access level an admin role can visit "Setting" from the left side menu then go to the "User Management" tab and find the user you wish to change or remove the role. You can edit users' access in your workspace here by changing roles or deleting them by tapping into the bin icon. You can also invite all types of members with one button "Add member". View the l
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Email Inbox and Pipelines
QMail aka inbox is an advanced entire email system hosted by qpage and giving the freedom to pick a subdomain email address within the user's profile. All roles and subscription plans have access to the inbox. All subscription plans, except the basic plan, have access to the candidate emails' in the job pipeline. How to check your emails Inbox Folder An inbox is the main folder that your incoming mail gets s
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How to create email Label?
You can categorize emails using generic and descriptive labels. How to create a label: 1- Go your inbox from the right side bar 2- Click on the "Plus" icon on the right side on "Labels", 3- Enter "Label Title" and "Label Color", 4- And done. How to edit a label: 1- Open up your Labels list from your inbox, 2- Select the label you'd like to change, 3- Edit title or color as you w
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Sign up on QPage
Sign up on QPage You can manage to set up an account by sign up/sign-in with your Gmail account, your Linked-in account, or a manual procedure. How to sign up You can sign up and create an account using three different methods: 1- Sign-up by email: You can create an account manually in case you may have no Google or LinkedIn accoun
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How to get an invoice?
Subscription You can check them all by visiting "Setting" from the left side menu> "Subscription". The tab "Plan" shows your current plan while you can easily upgrade or downgrade your plan. It also contains "Billing Info" and add-on usage status + the ability to purchase. Invoices/History That gives you the ability to check the history of billing and invoices if any and print a tax invoi
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Candidate Profile
We know how big data can get. The more prospects, templates, sequences, or profiles you have, the more complicated it can get to find what you’re looking for. So you need to have more of holistic views interconnecting all information to provide one picture with the freedom of actions. We get it. So, we redesigned candidate profile to be the one picture you were looking for. A major update to the product is a new candidate profile with a new header section that displays all the information you
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