Question 1

Contacts

Accepted Answer

The Contacts is a place to upload and store candidates, leads or prospects as a central database including those who are not active in a job pipeline, but you'd like to consider for future roles. If your workspace is new, the Contacts will be one of the first places to work on and bring a dataset of candidates on. Find the Contacts at the left side menu and click on it to access its candidates.

There are three tabs in the Contacts: Contacts, Cohort and Sequence.

1. "Contacts": is your modern database of candidates, prospects and leads.

Add all your leads, candidates and contacts within the central database will ease the stirring of your access, monitoring and navigation quickly.

A powerful filtration helps you get to the result faster. While it gives all required information at one glance wither the involved pipelines or matching pipeline for the candidate, scores and other crucial information.

${youtube}contacts pool

How to send SMS in Contacts?

Sending SMS to contact can be done 1- By selecting targeted contacts and then selecting "Send message" from the 3 dots icon on the top of your page, you can bulk-send SMS at once (based on your plan in QPage and Twilio). 2- Or send a single message to a single contact by scrolling the table to the left and clicking the contact more option ( 3-dot icon).

![SMS in Contacts](https://sto

Question 2

Customizing User Email Address

Accepted Answer

You need to activate your QPage custom email address to be able to send and receive emails.

To activate your custom email you can follow the instruction.

1- Go to your own profile from the right sidebar, 2- Click on the 3 dots icon on the top right of the profile and select "edit profile", 3- Enter a unique username and press the save button.

Now you can start sending and receiving emails with your email address. Learn more

|| Note: It may take up to an hour to get your custom email domain activated.

Question 3

Cohorts

Accepted Answer

Cohorts: A cohort is a set of candidates, leads or prospects grouped together because of a common identifier. As long as there is commonality, a cohort can be anything: from leads in a certain geographic location to passive candidates in the same function who can be converted to active candidates over time.

Cohort helps you segment a group of contacts with similarities and run a campaign or an automated workflow for a certain result such as converting passive candidates to active candidates or turning prospects to MQL (marketing qualified leads).

Your campaigns and your contacts are your main vehicle to build a strong candidate relationship at scale. Your candidates have different skills and preferences, so you don’t want to send them all the same message from your transactional campaign. Candidates don’t feel special or understood when they’re served with a one-size-fits-all campaign and the chances are high to slip out of your reach (Why do you think Gmail created the promotions folder?) So how do you identify the channels, messaging, and features that resonate with the individual needs of different candidates, leads and prospects?

1- Define an ideal cohort target?

Once you define the candidates you need to target people with the same similarity.

What are their similarities? Skill, location, preferences, or communities?

Or, once you define the comp

Question 4

How do I set up a custom subdomain?

Accepted Answer

How do I set up a custom subdomain?

Maintain your employer branding by letting candidates land on your own custom subdomain and career site! With few plans, you can point members directly to your company-branded career site.

QPage only supports subdomains (career.mycareerpageurl.com).

Step 1: Set your CNAME record

Set a CNAME record pointing your custom domain, to your QPage career page URL in the format of [slug].qpage.one. This process shouldn't take up more than 5 minutes of your time.

Below are links to popular hosting platforms, along with guides for setting up a CNAME. If you don't see yours below, searching your platform along with the keyword CNAME should point you in the right direction.

Google Domains
Godaddy (please ensure the 'name' field only contains your subdomain name and not the entire URL)
Cloudflare (please ensure that "Proxy" is disabled)
Namecheap
101 Domains
[A2 Hosting](https://www.a2hosting.com/kb/cp

Question 5

How to connect Calendly account?

Accepted Answer

Calendly integration 🗓

Q: Contacts

The Contacts is a place to upload and store candidates, leads or prospects as a central database including those who are not active in a job pipeline, but you'd like to consider for future roles. If your workspace is new, the Contacts will be one of the first places to work on and bring a dataset of candidates on. Find the Contacts at the left side menu and click on it to access its candidates. There are three tabs in the Contacts: Contacts, Cohort and Sequence. 1. "Contacts": is your modern database of candidates, prospects and leads. Add all your leads, candidates and contacts within the central database will ease the stirring of your access, monitoring and navigation quickly. A powerful filtration helps you get to the result faster. While it gives all required information at one glance wither the involved pipelines or matching pipeline for the candidate, scores and other crucial information. <img src="https://storage.crisp.chat/users/helpdesk/website/8a0324d16f38c00/hnetcom-image-1_1lsczzx.gif" alt="" /> ${youtube}<a href="QOpez206L1k">contacts pool</a> <h3 id="howtosendsmsincontacts">How to send SMS in Contacts?</h3> Sending SMS to contact can be done 1- By selecting targeted contacts and then selecting "Send message" from the 3 dots icon on the top of your page, you can bulk-send SMS at once (based on your plan in QPage and Twilio). 2- Or send a single message to a single contact by scrolling the table to the left and clicking the contact more option ( 3-dot icon). ![SMS in Contacts](https://sto

Q: Cohorts

Cohorts: A cohort is a set of candidates, leads or prospects grouped together because of a common identifier. As long as there is commonality, a cohort can be anything: from leads in a certain geographic location to passive candidates in the same function who can be converted to active candidates over time. Cohort helps you segment a group of contacts with similarities and run a campaign or an automated workflow for a certain result such as converting passive candidates to active candidates or turning prospects to MQL (marketing qualified leads). Your campaigns and your contacts are your main vehicle to build a strong candidate relationship at scale. Your candidates have different skills and preferences, so you don’t want to send them all the same message from your transactional campaign. Candidates don’t feel special or understood when they’re served with a one-size-fits-all campaign and the chances are high to slip out of your reach (Why do you think Gmail created the promotions folder?) So how do you identify the channels, messaging, and features that resonate with the individual needs of different candidates, leads and prospects? <img src="https://storage.crisp.chat/users/helpdesk/website/8a0324d16f38c00/cohort-1_1dbngav.png" alt="" /> <h3 id="1defineanidealcohorttarget">1- Define an ideal cohort target?</h3> Once you define the candidates you need to target people with the same similarity. What are their similarities? Skill, location, preferences, or communities? Or, once you define the comp

Connecting your QPage personal account with Calendly will help you automate the scheduling process.

1- Calendly webhook token generation

To begin with, navigate to your Calendly account and go to the Integration tab and scroll down to the bottom "API and Webhooks"

Then choose "personal access token"> Name it and generate a token. Then copy the token

2- QPage individual profile connection

Now, let’s return back to your profile in your QPage workspace by clicking on your profile next to your picture on the top right sidebar. Then click on the 3 dots icon on the top right of the profile header and select "Edit Profile".

Edit profile

Scroll down to the bottom part of the profile edit page> Integration section and paste the token key in the box.

voila 👌🏼, now you can have the latest status from Calendly whenever a candidate accepts an interview, rescheduled or cancel it. Read more on how to use the auto-scheduling in the interview process here

Stay tuned with us and [join the d

Question 6

Video interview

Accepted Answer

Video Interview

It's been a while since we planned to redesign this video interview tool into something intuitive, comprehensive, and powerful, and here it is. Video interview v. 2.

${youtube}How to use video interviews?

Equipped with state-of-the-art AI Assistant to suggest related interview questions with the very techy ones 🤩 by combining in-house AI models, GPT-3, and technical questions from Github and StackExchange.

Providing candidate's profile right within the interview for better interview structure.

Chat, Whiteboard, Share screen, Avatars, Recording (Only available in higher tier plans), Recorded video transcript (Only available in higher tier plans), real-time scoring, question answers and more than that white-labeled with your employer branding.

The feature provides an intuitive experience for candidates too to add the video interview link in their calendar within the email invitations, reminders, rescheduling and even cancellation. That helps recruiters and hiring managers to reduce the screening to interview churn significantly (in integration with your Calendly).

*Note: The feature is available on selected subscription plans.

How to set a video interview?

1- Navigate to a job pipeline either by editing the pipeline or creating one. Get to the "Hiring Flow", click the "Autonomous Action" button on the top r

Frequently Read Articles

Browse All Categories